Critical incident support

Pharos Response is a specialist risk, reputation and crisis management consultancy focused on helping organisations in the education, youth, travel and adventure sectors to prevent, prepare for and respond to critical incidents. The Pharos response team is made up of highly experienced crisis management experts who have a broad range of experience in managing critical incidents over many years.
Security services
Pharos Response offers comprehensive solutions tailored to schools, ensuring a safe and secure environment for students and staff. Their services include detailed security audits that provide a thorough assessment of the current safety measures, accompanied by actionable recommendations for hard security upgrades and process improvements.
Additionally, Pharos facilitates annual lockdown rehearsals, equipping staff with the knowledge and confidence needed to respond effectively in emergency situations. Pharos is committed to enhancing school security through proactive planning and expert guidance.
The Pharos team includes former police officers with experience in senior ranks and specialist security roles.
Julian Penney
Principal Adviser
Julian Penney is co-founder and Managing Director of Pharos Response, a leading risk and reputation management consultancy firm that specialises in education, travel and adventure.
Julian and his team at Pharos have worked in the background following some well known (and some less well known) critical incidents associated with schools and educational travel, drafting press statements and preparing senior managers before news interviews.
A former army officer and previously a director within one of the world’s largest educational travel businesses, Julian is a qualified security and safety management professional with over 20 years experience in the sector. He is a member of the OEAP, Fellow of the Royal Geographical Society and is one of the UK experts advising the International Standards Organisation in the development of a new ISO in school and youth travel.